Effective Date: 6/24/25

Thank you for shopping with SPNA LLC. Below you’ll find important information about our shipping process and return/refund policy for ImmunoBoost purchases.

🚚 Shipping Policy

Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays). Once your order is shipped, you will receive a confirmation email with tracking information.

Shipping Time

U.S. Orders: Estimated delivery within 3–7 business days via USPS or other major carriers.

International Orders: Currently, we do not ship outside the United States.

Shipping Costs

Shipping charges are calculated at checkout and vary by order size and location.

Free shipping may be offered during special promotions.

📦 Returns & Refunds

Return Window

We offer a 30-day money-back guarantee on unopened products. If you’re not satisfied, you may request a return within 30 days of delivery.

Eligibility for Return

To be eligible:

Product must be unopened and in original packaging

Proof of purchase (order confirmation or receipt) must be provided

Return must be initiated within 30 days of delivery

💡 Opened or used products are not eligible for return due to health and safety regulations.

How to Request a Return

Please email our support team at support@buyimmunoboost.com with:

Your full name

Order number

Reason for return

We will provide return instructions and the return shipping address.

Return Shipping Costs

The customer is responsible for return shipping costs unless the product was defective or shipped in error.

💸 Refunds

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed within 5–10 business days to your original payment method.

Shipping fees (if any) are non-refundable.

📬 Lost or Damaged Orders

If your order is lost or arrives damaged:

Contact us within 7 days of delivery.

Provide photos of the packaging and item (if damaged).

We will work with you to issue a replacement or refund.

❓Need Help?

For any questions regarding your order, email us at:

📧 support@buyimmunoboost.com